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Oct 7, 2020
Two-Thirds of Adults Are Suffering From Social Isolation, Reveals AARP Foundation and the United Health Foundation Report: The Pandemic Effect
Foundations Partner with U.S. Astronaut Scott Kelly to Encourage Older Adults to Address Isolation with Risk Assessment

WASHINGTON & MINNETONKA, MINN.Two-thirds of adults report experiencing social isolation and high levels of anxiety since the beginning of the pandemic, according to “The Pandemic Effect: A Social Isolation Report – a just-released study conducted by AARP Foundation in collaboration with the United Health Foundation. The report notes that many of those affected have not turned to anyone for help, perhaps because many don't have reliable social support networks.

Social isolation is a public health crisis. Social isolation is defined as an absence of meaningful social relationships. Studies have found the health risks of social isolation can be more harmful than obesity, and prolonged isolation is equivalent to smoking 15 cigarettes a day. In a united effort to help those affected, the foundations recently expanded, which was originally launched by AARP Foundation in 2016. The site offers resources to address social isolation, including an assessment that individuals can take to find out if they or a loved one are at risk for social isolation and get guidance on how to strengthen their social bonds.

Negative Emotions

“The Pandemic Effect: A Social Isolation Report” found that for adults 50 and older who have experienced social isolation during the pandemic, half report feeling less motivated, more than four in 10 (41%) report feeling more anxious than usual and more than a third (37%) have felt depressed. A third of women 50+ reported going 1 to 3 months without interacting with people outside of their household or workplace, and adults with low and middle incomes who report experiencing social isolation also reported feeling more depressed than adults with higher incomes. Furthermore, only 11% of adults regardless of age turned to a medical professional when feeling down or sad, and almost a third reported that they did not look to anyone for support.

Responding to the Crisis

Commander Scott Kelly, renowned astronaut who spent 340 days isolated in space, has teamed up with AARP Foundation and the United Health Foundation to spread the message about the seriousness of social isolation and provide tips on how to successfully emerge from it.  

“Living on the International Space Station for nearly a year with literally no way to leave wasn’t easy, so I took precautions for my mental and physical health seriously,” said Commander Kelly. “I’m advocating for individuals, particularly vulnerable older adults, to use available tools like to strengthen their social connections.”

Getting Help provides resources to help individuals assess their risk for social isolation, and find support services in their area. Helpful resources include:

  • Social Isolation Risk Assessment – a questionnaire to help individuals determine how connected they are, and which resources would benefit them most.
  • Connect2Affect Chatbot – designed to provide friendly conversation with the goal of helping rebuild social connections. Chatbot conversations are secure, private and accessible 24/7.

“Social isolation is taking a toll on individuals and communities nationwide, and it’s especially pernicious for those who are 50 or older. This survey shows that older adults who have lower incomes and who are women are at greatest risk,” said Lisa Marsh Ryerson, president of AARP Foundation. “The tools and resources at are designed to help older adults build and maintain the social connections they need to thrive.”

Dr. Rhonda Randall, executive vice president and a chief medical officer at UnitedHealthcare added, “Many people don’t know that social isolation can have lasting effects on not only mental health -- but also physical health. We’re focused on finding practical solutions to the lack of connections, companionship and the sense of belonging that we all need as humans.”

Survey Methodology

  • Funded by AARP Foundation with the support of a grant from United Health Foundation.
  • Online survey of 2,010 U.S. adults aged 18 and older, fielded from August 21-25, 2020 by Ipsos and using quota targets for age, gender, region, etc., to be nationally representative.
  • The poll has a credibility interval of +/-2.5 percentage points for all respondents.
  • The study was designed to explore the impact of the COVID-19 pandemic on adults of all ages, to understand levels of social isolation during the pandemic, and to assess knowledge of how social isolation can impact a person's health.


About AARP Foundation
AARP Foundation works to end senior poverty by helping vulnerable older adults build economic opportunity and social connections. As AARP’s charitable affiliate, we serve AARP members and nonmembers alike. Bolstered by vigorous legal advocacy, we spark bold, innovative solutions that foster resilience, strengthen communities and restore hope. To learn more, visit or follow @AARPFoundation on social media.

About United Health Foundation
Through collaboration with community partners, grants and outreach efforts, the United Health Foundation works to improve our health system, build a diverse and dynamic health workforce and enhance the well-being of local communities. The United Health Foundation was established by UnitedHealth Group (NYSE: UNH) in 1999 as a not-for-profit, private foundation dedicated to improving health and health care. To date, the United Health Foundation has committed more than $500 million to programs and communities around the world. To learn more, visit

Media Contacts: 

AARP Foundation: Madison Daniels,, (202) 531-9026

United Health Foundation: Jenifer McCormick,, (952) 936-1917